NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR500 Slowness after Firmware Update
Been having some weird issues with this router after a firmware update recently. I upgraded to the newest firmware and my wireless now has speed issues. I'll list the troubleshooting steps I've taken...
Do not disable WMM and for QoS - in the Anti-Bufferbloat 3 line option menu (top left of the panel) disable QoS there fully.
Fraser,
Thank you. I went ahead and enabled the WMM and disabled the QoS from the indicated section and confirm that the speeds are still not working correctly. Currently running on firmware version 2.3.2.40.
Thank you,
Chris Bolton
Fraser/Liam,
Interesting, after it's been up for a little, the 2.4 Ghz speeds are at 100 Mbs down and 100 Mbs up, which is closer to normal. 5Ghz is still around the 30 Mbs mark. Not sure if this is just a temporary speed since it seems to be widely fluctuating. I'll check it again in the morning. A little odd having the 2.4 faster. I'm only about 15 ft away from the router, just FYI.
Thank you,
Chris
OK, let us know how it performs in the morning.
It's worth noting you're still a couple of firmware versions behind, the latest is currently 2.3.2.66.
https://www.netgear.com/support/product/XR500#Firmware%20Version%202.3.2.66
Liam,
Tested. The speeds are all over the place. One minute it will be really good on 2.4 and then really bad, and the same with 5. I did originally update, but that's when I started experiencing the issues and tried downgrading. Should I update it again?
Thank you,
Chris Bolton