XR500 V2.3.2.56

[wub901]

Hi running latest firmware my speed is lower through the router than the modem I have had an engineer out who has tested my line which seems to be fine.

I have had the odd ping spike and no internet available I have an R6400 as well as the XR500 but the R6400 produces faster speed than the XR500 I have disabled QOS and VPN but it still does the same.

[Netduma_Alex]

First thing you should do is to unplug your modem and XR500, then plug the modem back in, and after a minute or so plug the XR500 back in.