- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
Hi,
The wired connections are connected to the XR500 directly.
When i connect the NAS to the EX, on the network manager it will be shown az a wireless device.
Regards,
Arpad
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
In the meantime I've also tried to connect between two laptops, one wired and the other wireless, and I cant connect those either.
Also youtube casting from wifi to wired devices is not connecting. The wired device is visible, but it can't connect.
Is behaves like the devices are not on the same network.
Would it be possible to test out theDumaOS3 to see if it is resolving the issue, otherwise I have to send the XRM570, as I can not leave without using both wired and wireless devices....
Thank you,
Regards,
Arpad
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
The issue is not only with devices connected to the EX. Even if I connect a device to the XR wireless, it still can't access anything connected to Wired.
As you mentioned previously, the DumaOS 3.0 should address this issue. Does it?
I've signed up for the beta, but not sure when I'll receive it, and that might be to late for me to keep this router.
Regards,
Arpad
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
It is strange that you say you have not heard this, at this forum thread was opened 6 month ago, with the exact same description....
I'll try changig the EX to AP mode tomorrow, but it does not have anything to do with my issue. Even whem the EX was turned off, I still was not able to communicate between wireless and wired devices.
I'm not sure how long will it take to receive the beta, but if by the weekend I won't have a solution or any improvements, I have no choice but to return the router...
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
Yes,
-if everything is connected wireless or wired through the EX extender, I can access from any wireless, but not from devices connected wired to the xr500.
- any devices connected through Ethernet (wired) directly to the XR500 can be accessed from any another device connected through ethernet, but not from any device connected to the wireless, or to EX extender (wired or wireless)
I can ping any of the IP's (from different connection type), even tracert shows no problem, qucik 2-7ms times, but when I try to connect it, nothing...
Plugging back everything to the old router, works like a charm, and i have this system for the past 3 years, having various router (from different ISP's), which all worked like the charm.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
Thank you for the advice and help. I've contected netgear support before writing to the forum, but they are not helping me at all. Spent 2x over an hour on phone and chat, but no help ...
I'll wait a few more days to netgear to get back to me, but if not the router is going back to amazon.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
Would love to know if there is a solution - hanging out for a firmware update.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
Mate don't waste your time, send it back to Amazon as soon as you can to ensure they accept returns. I had this issue (I am the OP) and I wasted hours and hours trying to figure out what was wrong, because it's a unique combo of needing VLAN tagging for ISP and this particular product. I also contacted Netgear Help Desk and the lady tried to help but her suggestions were way off the mark, and basically she just didn't understand what I was saying. I got much more feedback from this forum.
However it appeared obvious Netgear either wasn't aware of the issue or didn't care, because it was some decent time and there wasn't a firmware upgrade coming along. And the Netduma guys are nice and helpful, but they only control the front-end software. I never saw an actual Netgear person in here trying to trouble-shoot.
Eventually I confirmed 100% it was VLAN tagging that was the issue. There are some ISPs overseas, like Singapore, that also need VLAN tagging and there were hints of a similar issue with the XR500. For me, all wired devices could speak to each other, all wifi devices could not. Tagging OFF, the wifi communication worked but NBN did not, tagging ON the wifi communication failed but NBN worked. All devices could get internet (request service through the VLAN) but wifi devices couldn't talk to one another. For some reason the router considers wifi-wifi requests as external to the VLAN and rejects them.
Your alternative is to get an ISP that doesn't require VLAN tagging, and there are some. But easier solution just send back to Amazon. They refunded me without any questions as I was inside the return period.
I ended up buying an ASUS RT-AC88U as replacement and it worked immediately, literally within 15 mins it did what it was supposed to do, so it was an issue with the Netgear product handling the VLAN tagging.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
My issue although it isn't related to the VLAN. I need to set the VLAN tagging up for the internet, but even after a factory reset, without setting up the internet, just with local network, it still doesn't work. I can see and access between devices connected to the same way to the XR500(WiFi to WiFi, or ethernet to Ethernet), but not WiFi to Ethernet, or reverse..
I had previously an ASUS GT-AC5300, but that had different type of issue (caused by the VLAN tagging) and was completely freezing randomly... Also had the DSL-AC88U which was a total crap as well, but that was with a different ISP.
Changing the ISP is not really an option as here in the UK the only ISP with gigabit internet is Vodafone.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
Worth a shot - but also might be simpler to return the XR500 and swap it for something that works like it's meant to.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
Why offer Vlan on the router if it's not going to work correctly?
And I'm updated to the latest firmware right now and still nothing. Having the exact same issue as you.
I'm really surprised Netgear don't apply a firmware fix for this.
What router did you get to replace this one?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
neatlHas anyone already tried using the latest beta ? Does it work?
I'm reluctant to waste my time on fiddling around and maybe having to return to the previous OS Version ... Sadly my XR500 was bought used after my first XR500 died on me - I really liked the router, but I'm now in a new location and my new ISP requires VLAN tagging ... So I'm dealing with the exact same issues OP had ...
Wifi and LAN devices see each other but cannot communicate ... I couldn't chromecast anything from my Smartphone or Tablet to the Android TV (which is wired) ... Now I've hooked the TV up with Wifi, but now my Plex Server doesn't work because that's wired ...
I'm really sorry to say, but I've always been very fond of this router and it gave me a good time back in the day, been having an XR500 for years and years ... tried others as well but always felt that - especially - DumaOS was easy to use and very neatly arranged and clear.
Well, guess it's good bye Netgear if the Beta doesn't work 😞
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XR500 - VLAN tagging making wifi devices unable to communicate?
Yes I've tried the new beta, no it doesn't seem to make any difference.
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more