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Forum Discussion
XR500 - WiFi Calling Stopped Working?
Hi Folks, I recently bought a new NetGear CM1150V Cable Modem and XR500 Nighthawk Router to replace my XFinity Cable Modem/Router as I was having major problems using my iPhone's (AT&T) in my hom...
I don't have any suggestions at the moment unfortunately but this is something we're looking into right now actually, if we can find the cause and there is a setting change that can be made to resolve it until a fix is available I will let you know.
Netduma-Fraser Thanks for the reply. Unrelated to the wifi calling, I had one other issue today. Woke up this morning and everything was working great - phone and mac were blazing fast. About 30 min later, my father tried to connect his work computer to the XR500 - was not able to connect. I restarted my mac (which was just connected and working great)...upon restart I was not able to conect to either the EX7700 or XR500. During this time, my iphone was still working great..so I restarted the iphone - same issue..could no longer connect. It seemed like something was blocking the new/restarted devices from connecting? The internet was connected because as I stated devices were working fine until they were restarted. A full reboot of the router solved the problem for now. Any settings I should look for if this happens again?
- I assume you have nothing setup in Content Filtering? Were you able to check if the EX had internet - if you plugged into it? If you set Static/reserved IPs for the devices in LAN Settings do you see this behavior again?
No, I have not had a chance to play with any of the features yet..just set up the XR500 on Thursday. So right now its a factory out of the box setup. EX7700 had internet at the time, but as I said it was not just the extender that I was not able to connect to. Tried going directly to the XR500 and still no luck. I guess I could try to static everything but I dont think I should have to do that...
- I know you shouldn't have to but I feel as though it may be resolved by doing that, at least until a new firmware is available.