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XR500 devices connect to 2.4 ghz but get failed to get ip address when trying to connect to 5 ghz

bruh1337
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XR500 devices connect to 2.4 ghz but get failed to get ip address when trying to connect to 5 ghz

HT160 is disabled

 

Smart Connect is disabled and i tried changing the password for the5g network but it still gets the same error.

 

I have searched a lot on here and tried a lot of things. any ideas?

 

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Netduma-Liam
NetDuma Partner

Re: XR500 devices connect to 2.4 ghz but get failed to get ip address when trying to connect to 5 gh

Could you please try going to Settings -> Setup -> LAN Setup and reserve IP addresses for the devices that are struggling to connect. Then see if they can connect properly.

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