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Forum Discussion
csewrx
Feb 03, 2019Aspirant
XR500 dropping WIFI connections to all devices
I have had this Xr500 (latest FW 2.3.2.40) and for months (purchased in April 2018) worked great. Fantastic but the last 3 weeks this thing has gone to crap. It drops WIFI to all devices at least o...
csewrx
Feb 04, 2019Aspirant
Re: FURRY. My modem is already in that method, Suddenlink turned off the radios and put it in bridge mode 4 months ago when they set up that piece. That's why I found it odd, nothing changed. I opened a ticket to NG support and spoke to them. They had me manually update the FW, clear it, reset everything back up. Said if it doesn't work, probably a HW issue. So we'll see. I appreciate your responses and if you have anything else, let me know.
Netduma_Jack
Feb 05, 2019NetDuma Partner
If you downgrade back the previous firmware, does the issue continue? https://www.netgear.com/support/product/XR500.aspx#Firmware%20Version%202.3.2.32