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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Altair_Volans
Jul 31, 2018Aspirant
Having the same issues, 5ghz band goes out, along with internet light usually. 2.5ghz band stays up for a bit, then device resets and comes back working. Repeats every 10min-4hrs.
Already reset and isolated to router. Would like to try this other firmware before I pick up replacement hardware. Pls link me to the older firmware update as well! Thanks for your help!
Already reset and isolated to router. Would like to try this other firmware before I pick up replacement hardware. Pls link me to the older firmware update as well! Thanks for your help!