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XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Hi Billy, we are aware of the issue and actively debugging it so we can work on a fix. Do ALL devices go down when this happens? Is there anything specific happening on the network when you notice the issue like heavy downloading for example?
Next time the issue occurs can you reboot the modem please, if it works after that first time then it could indicate a negotiation issue between the two.
Next time the issue occurs can you reboot the modem please, if it works after that first time then it could indicate a negotiation issue between the two.
I am having same issue. Please PM me the FW.
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
im on 23226, the one that was sent via pm. My internet just dropped again. checked for update and says my firmware is up to date. confirm i have the correct firmware?????
no .32 is newest click on link above and download new one manually and install through 192.168.1.1 or routerlogin.net i think
- I have the current firmware and ive read through the hundreds of other posts about dropping internet for two days straight now obviously something else is the problem
When you say you've got the current firmware, you mean the hotfix firmware right?
Surverok wrote:
I have the current firmware and ive read through the hundreds of other posts about dropping internet for two days straight now obviously something else is the problem
