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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Netduma_Jack
Nov 07, 2018NetDuma Partner
That sounds like it could be a problem with your PC - perhaps a cache issue.
Easiest way to check is to use other devices (e.g. a phone). If it's working fine on there then it's almost certainly something with the device.
If it's happening on everything. then it could be the actual website. So try some others and see how they play out!
Danny80916
Nov 07, 2018Luminary
It happens on my Iphone also and other websites . Its totally random when it happens