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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Bulldaw6
Dec 12, 2018Guide
Idk, get home and everything is working as it should.
Yes I had qos off yesterday when I had issues. Could have been bugged when it wouldn’t give me an internet connection. For the most part, it has worked fine with instant on turned off. Haven’t changed a single setting on sons ps4. Haven’t had too
Yes I had qos off yesterday when I had issues. Could have been bugged when it wouldn’t give me an internet connection. For the most part, it has worked fine with instant on turned off. Haven’t changed a single setting on sons ps4. Haven’t had too
Netduma-Fraser
Dec 12, 2018NetDuma Partner
Okay well keep us updated on your progress, no need to change everything now if its working
- NadePeaceDec 14, 2018AspirantI have been netduma r1 user for a long time. I have always experienced wireless drop and you have to restart the router or click apply in settings to get the wireless back. I was hoping dumaos would finally fix the problem and actually didn’t do anything, still internet drop.
So, yesterday I finally said enough is enough and went to Best Buy and purchased Nighthawk XR500. Go home, setup everything , played a couple of games and two hours later wireless went out. A couple minutes later the entire internet went down .. restarted the router and everything was back on. This morning did a same thing again.
There is definitely something going on with the dumaos ..- Danny80916Dec 14, 2018Luminary
Does firmware V2.3.2.40 have the hotfix apart of it also I did not see anything listed about connection on notes.
- EnticeTheMaliceDec 14, 2018TutorDon't even bother updating. It pretty much rendered mine useless. Starting over to factory settings gs because after update, an error now appears about the start_cycle. Nothing would work.