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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Netduma_Jack
Apr 29, 2019NetDuma Partner
Sending the link to everyone who has asked for it.
As far as we know, it contains a hotfix which may solve the small % of users who have experienced drop outs. There's no other changs from the public firmware (.40)
Jlpotter76
Apr 29, 2019Tutor
Can you please send the link to me as well. Thank you.
- gdadkinsApr 29, 2019GuideI will try the newer firmware out as well.