Forum Discussion

Apprentice

May 02, 2018

Solved

XR500 drops internet

I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...

Netduma_Jack
Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864

If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience

Netduma-Fraser

NetDuma Partner

May 08, 2019

That's great to hear, thanks for the updates!

Here you are: https://forum.netduma.com/topic/28523-new-xr500-hotfix-firmware-for-drop-outs/

Xenos8

Apprentice

May 14, 2019

Just wanted to post a final update. The firmware patch fixed my issue. Router has stayed connected to Internet for just about two weeks no. Thanks very much!

FURRYe38
Guru - Experienced User
May 14, 2019
Glad its working. Thanks for letting us know.

Enjoy.:smileywink:

Xenos8 wrote:

Just wanted to post a final update. The firmware patch fixed my issue. Router has stayed connected to Internet for just about two weeks no. Thanks very much!