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Forum Discussion
packetdrop
Nov 20, 2018Star
XR500 ipv4 vs ipv6 speed differences
I feel bad putting this here without knowing more but I recently got a new config from my ISP for a 900/35mbs line (from 400/35). Direct line tests for around 500 (on speedtest.net) and ISP still thi...
- May 13, 2020
> If you look at the picture I uploaded, you can see that the question
> "Does your Internet connection require a login?" is answered No. [...]That's an argument between you and your ISP. If you have Internet
access, then that's not the problem.But, while we're looking at that picture...
> https://community.netgear.com/t5/x/x/m-p/1859106
> Does the IP address of the WAN/Internet interface of your router
> match what you're using as your public IP address from the outside
> world? ADVANCED > ADVANCED Home : Internet Port : Internet IP AddressBASIC > Internet : Internet IP Address : IP Address (as shown in your
picture) provides the same critical fact: 100.68.<blur>.<blur>. Plug
that address into the form at: https://whois.arin.net/ .As you can see, that's not a public IP address. My guess would be
that your ISP is using carrier-grade NAT, and that's defeating your
attempts at port forwarding.https://en.wikipedia.org/wiki/Carrier-grade_NAT
The only solutions I know are: 1) to ask your ISP for a real public
address (for which they might charge more), or 2) to use a tunneling
service like the one mentioned in another thread (near the end):https://community.netgear.com/t5/x/x/m-p/1748431
Some ISPs do not permit servers for residential customers, but I'm
confident that they'll tell you that if you ask.
packetdrop
Nov 20, 2018Star
I get around 500-600mbs direct wire PC into modem. I get 80-120 wired through XR500 on the same PC using ipv4 speed tests. I get 80-120 wireless on 5ghz band 3 feet from router using an iPad ipv4 speed test. I get 500+mbs on the PC through XR500 using ipv6 speed tests. I get 500+mbs @ 5GHz 3 feet using ipad ipv6.
So wired vs wireless has no noticable effect at close range. All these are uneffected by QoS completely disabled or on but on set to never with share excess enabled. Turning ipv6 off makes all speed tests cap out at 120mbs.
Router is using the PCs MAC in case that matters.
Netduma-Fraser
Nov 20, 2018NetDuma Partner
If QoS is completely disabled and you're experiencing this issue then it indicates it's not specifically to do with DumaOS.
One thing I would recommend is changing the XR500 MAC address to your previous routers MAC address as some ISPs don't like it when using a new router. If that doesn't resolve it then would recommend contacting Netgear support directly and it's likely something on their end.
One thing I would recommend is changing the XR500 MAC address to your previous routers MAC address as some ISPs don't like it when using a new router. If that doesn't resolve it then would recommend contacting Netgear support directly and it's likely something on their end.
- packetdropNov 20, 2018Star
OK thanks, will pursue that!
- packetdropNov 21, 2018Star
Just wanted to follow up saying that I managed to resolve the issue by rebooting both the cable modem and the router in sequence leaving the MAC at the PCs. I strongly suspect that the XR500 router was not at fault for the issue but rather that for some reason the ISP/modem capped ipv4 traffic until the reboot.
I am now running with QoS and ipv6 fully enabled without any issues and get equivalent speed tests over both ipv4 and ipv6.
- Netduma-FraserNov 21, 2018NetDuma PartnerThat's fantastic news. Thanks for coming back with the solution and glad to hear the XR500 wasn't the cause!