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Forum Discussion

Hookset's avatar
Hookset
Aspirant
Dec 04, 2022

XR500 not able to use ethernet ports

Wifi works great. Ethernet when plugged into my PC shows "Network cable unplugged" in adapter settings and has not internet. The ethernet1 light is not on. This is also after i have tried disabling a...
Hookset's avatar
Hookset
Aspirant
Dec 10, 2022

OK so i ordered cat 6 cables and tried in each lan port, none work. they turn orange for a few secs then the light disappears..

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 10, 2022

IF you've tried a factory reset, power cycle OFF for 1 minute then back on and complete the setup wizard, re-load FW on to the router and the LAN ports still don't work, i'd get the router replaced. Seems like a HW failure to me. 

Hookset wrote:

OK so i ordered cat 6 cables and tried in each lan port, none work. they turn orange for a few secs then the light disappears..

 

  • Hookset's avatar
    Hookset
    Aspirant
    Dec 14, 2022

    OK so it appears to be a problem with my PCs ethernet port? Xbox works fine when plugged into the router? How should i troubleshoot ehternet port on PC?