NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
XR500 not broadcasting SSIDs
So my roommate came home today and complained his phone and TV weren't recieving a signal from the router. I logged into the router and my wireless status says 2.4GHz and 5GHz are both disabled.....
Sorry to hear this!
What firmware version are you currently running on the XR?
Are you using any wireless access points or extenders? Or are all wireless devices connecting directly to the XR500?
Oddly enough this morning the wireless is back up on both channels. Normally I don't have my other AP active in the server rack currently it is off I really only power it on when I want a strong signal in here (when I am testing something on the quest 2 or sending a design over to the 3D printer).
UptimeRouter TimeBoard ModelFirmware VersionDumaOS Name
15:45:16 up 16:47, load average: 4.62, 4.34, 4.31 Fri Aug 27 15:45:16 UTC 2021 NETGEAR XR500 V2.3.2.66 A7Legit
I had tried pressing and holding the button when I was messing with it yesterday it appeared to disconnect ETH3, but no luck on the wireless. I eventually gave up came back in here and continued working. Does the hardware button change a setting that is unable to be accessed by the software (https interface)?- It does disable WiFi if pressed but won't change that on the interface so it would appear as the issue you described. If that wasn't it then might have been a momentary blip as it's working now. If it happens again let us know
