I have connected my XR500 to my fibre modem and the internet light on the modem is a solid orange (amber for those who call it that). I have tried everything I could find on this forum. I restarted the whole system in the correct order, I hard reset the modem, hard reset the router. The sad part is that I plugged in my crappy basic router and it works, PERFECTLY. Internet detected and everything works fine. So I plugged in the XR500 again, restarted the whole system in the correct order and used the MAC address of basic router and still no luck. I'm super frustrated because clearly there's no problem from the ISP's side but no matter what I do I can't seem to get the bloody thing to recognize the internet.
Do you know if you use PPPoE or VLAN? I would suggest copying the WAN Settings from the previous router and putting that into the Internet Setup on the XR and it should work.
The settings are PPPoE, have tried entering the recommended WAN settings from my ISP but that didn't work either. Might try this though, its worth a shot
if its running in router mode, placing the XR500 into AP mode would work. or there might be an option on the chorus to place it in passthrough/gateway only mode.
Couldn’t find any way to place it in pass through/gateway mode. Also placing the xr500 in AP mode didn’t help. I did it twice after a hard reset and after selecting AP mode and rebooting the xr500 my computer wouldn’t even connect to it, it would detect it but I couldn’t get into the router menu
For PPPoE it is important to switch it to 'Always Connect' in order to sustain a connection. Could you take a screenshot of the internet setup? In AP mode you wouldn't be able to use the XR features and also it wouldn't be handling PPPoE so should be no reason it doesn't work - indicates to me there could be an issue with the modem allowing a connection through.
