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Forum Discussion

Scypheroth's avatar
Scypheroth
Aspirant
Apr 18, 2020

XR500 randomly losing internet connection

Hey guys my XR500 router keeps randomly losing conneection to the internet. Dont know why. I have my modem in Bridge Mode and i have factory reset bth the modem and router. and double confirmed the m...
Scypheroth's avatar
Scypheroth
Aspirant
Apr 19, 2020

its the shaw modem supplied by shaw. 

Technicolor CGM4140COM

plemans's avatar
plemans
Guru - Experienced User
Apr 19, 2020

Have you tried running the technicolor in router modem and put the XR500 in AP mode? You loose the benefits of the xr500 but its a easy troubleshooting. 

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Apr 21, 2020
    Have you set the XR to use a static IP in Internet Setup to prevent it from changing the IP and potentially causing bridge mode to not work?