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Forum Discussion
SwiftCookie
Jul 05, 2020Tutor
XR500 rebooting itself
Hey! So I'm on my second XR500 now because my first one randomly started rebooting itself after a year of use. I've had my new replacement for a week now and I've already seen it reboot a few times. ...
Netduma-Fraser
Jul 14, 2020NetDuma Partner
I'll see if we're able to help escalate this issue from our side.
SwiftCookie
Jul 17, 2020Tutor
Still no contact from them dude. Too bad if I was a business losing customers and couldn't do things online because they're product is faulty and they have terrible customer service. I wanted to start streaming on Twitch but I can't trust the router to not reboot throughout a stream.
- Netduma-FraserJul 17, 2020NetDuma Partner
- SwiftCookieJul 20, 2020Tutor
It'll be 2 weeks tomorrow since I lodged my support ticket and not one person has contacted me yet, so over this dude :(
- Netduma-FraserJul 20, 2020NetDuma PartnerPM the people I mentioned above, they may be more active there.