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Forum Discussion
tvlarry
Jun 24, 2022Aspirant
XR500 router blocking VOD ( VIdeo on Demand) Playback from paid streaming services
When accessing a url based .mp4 Movie, from a paid subscription service, after hitting Play the video will not initiate any playback, and the time on the playback bar is stuck on 1 sec. Proper diagn...
tvlarry
Jun 25, 2022Aspirant
Congrats Netduma-Fraser !
Disabled QoS solved the issue, thank you, spend hours on this issue thinking it was the Android Hardware or Firmware.
Is there a workaround to use QoS and adjusting for this issue ?
Netduma-Fraser
Jun 25, 2022NetDuma Partner
Great to hear that, so re-enable QoS, then disable Traffic Prioritization by toggling any rules there including DumaOS Classified Games - does it still occur?
- tvlarryJun 25, 2022Aspirant
Nothing is enabled under Traffic Prioritization
- Netduma-FraserJun 25, 2022NetDuma PartnerDumaOS Classified Games is toggled on by default so you may have disabled that previously. Set Congestion Control to Never and re-test, have you done any Traffic Controller rules by any chance?
- tvlarryJun 25, 2022Aspirant
No Traffic Controller rules set.
Congestion Control was always set to Never.
"DumaOS Classified Games is toggled on by default" I am not sure how to turn this OFF. Below is the directions on the router.
By default, DumaOS prioritizes DumaOS Classified Games, which is a preset list of games and covers all console games and most PC games. You can manually add your own service or port/port range by clicking ADD DEVICE and then choosing the service or port/port range you would like to add.