Wireless Card Access List will not save. Empties on every reboot. Tried hard reset and reinstall firmware. Also geo filter sometimes won't show any connections, rebooting will usually fix the geo filter but again it wipes the Access List and disables it.I've rebooted numerous times. Performed hard resets. Re-flashed older firmware from USB and still it dumps the access list every single reboot. Back on the new firmware now and the same. Running XR500 on latest firmware and previous on win 7 with chrome and IE browsers.

Just to add some more info for you. I was on the phone with Netgear before you replied. At first they were unable to duplicate it. They were adding devices to the MAC filter that were already connected to their network. On reboot they lost no info. Once I explained I was manually adding them he tried it and duplicated it dumping everything on reboot. So now that both Netgear and NetDuma have it duplicated I look forward to fix soon. It's hard enough trying to keep networks secure now without worrying about the MAC filter cutting out. Thanks for the rapid response and the Geo fix.

Great thanks a lot for the update & extra information. Glad there is a workaround for now. We will co-ordinate with Netgear regarding this issue.

Hi StrangerPings (great name by the way!), can you be more specific on what you mean by the Wireless Card Access List please? There is no feature like that on the interface that I am aware of. In terms of the Geo-Filter I have a hot fix firmware I can send you that should resolve the issue.

settings, advanced settings, advanced wireless, at the bottom left is the Wireless Card Access List to the right you click Setup Access List to enable devices. Basically the MAC address filtering section. It allows me to enter everything and enable it. I can log out and then relogin and it is still there enabled and shows all the MAC's and devices. On reboot it dumps everything.

Great thanks for the clarification. I have also managed to reproduce this. I will let the Development team know immediately. Sorry for the inconvinience. Please check your PM I have sent you the hot fix for the Geo-Filter.

XR500's Wireless Card Access List will not save. Empties on every reboot.

13 Replies

Netduma-Fraser
NetDuma Partner
Feb 21, 2018
Hi StrangerPings (great name by the way!), can you be more specific on what you mean by the Wireless Card Access List please? There is no feature like that on the interface that I am aware of.

In terms of the Geo-Filter I have a hot fix firmware I can send you that should resolve the issue.
- StrangerPings
  Tutor
  Feb 21, 2018
  settings, advanced settings, advanced wireless, at the bottom left is the Wireless Card Access List to the right you click Setup Access List to enable devices. Basically the MAC address filtering section. It allows me to enter everything and enable it. I can log out and then relogin and it is still there enabled and shows all the MAC's and devices. On reboot it dumps everything.
  - Netduma-Fraser
    NetDuma Partner
    Feb 21, 2018
    Great thanks for the clarification. I have also managed to reproduce this. I will let the Development team know immediately. Sorry for the inconvinience.
    
    Please check your PM I have sent you the hot fix for the Geo-Filter.

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XR500's Wireless Card Access List will not save. Empties on every reboot.