XR500 unable to connect to network

[Rastaa]

Just got my first gaming router and im trying to connect wirelessly to my PC (Windows 10) and iPhone X.

The router comes up in the list of available networks but whenever i type the password it says verifying and connecting and then says unable to connect to network.

And on Iphone X it will let me add it to my list of networks and then say the password is incorrect even though it is correct.

[Netduma_Alex]

Did you change the default SSID and password? If not, then the password should be the one on the sticker on top of the unit.

If this doesn't work, you could always do a factory reset using the button on the back. This would put it back to the default SSID and password.

[Rastaa]

Ive tried factory resetting it and i havent actually been able to connect once to the router to change anything.

[Netduma-Fraser]

The WiFi details would revert back to the details on the sticker on the top of your router. Otherwise connect via ethernet, go through the setup wizard and make the changes to the wifi. Once you've finished the setup wizard then connect to the wifi and see if it works.