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XR500 - wake on wan not working.

Blind_Joe
Aspirant

XR500 - wake on wan not working.

Hello. I can't deal with wake on WAN not working and it seems to me that the netgear router is the cause.
Wake on LAN is working properly so the computer configuration is correct.
I have a static IP address but I also tried the built-in ddns function which I checked with the nslookup function and everything works fine, I forwarded port 7 and 9 on the router. Everything seems to be done well but wake on wan still doesn't work. Does the router support this?

 
Message 1 of 8
Netduma-Fraser
NetDuma Partner

Re: XR500 - wake on wan not working.

Does the XR have a direct path to the internet? I.e. is the XR in the DMZ of your modem/router or are you using a pure modem?
Message 2 of 8
Blind_Joe
Aspirant

Re: XR500 - wake on wan not working.

My router has an internal wan IP address given by the fiber modem. I do not know if dmz active, for sure the operator informed me that all ports are open / redirected to my router.

Message 3 of 8
Netduma-Fraser
NetDuma Partner

Re: XR500 - wake on wan not working.

Do you yourself have the ability to access the ISP modem/router to check?
Message 4 of 8
Blind_Joe
Aspirant

Re: XR500 - wake on wan not working.

I don't have that option. I can ask isp how it is set up

Message 5 of 8
Netduma-Fraser
NetDuma Partner

Re: XR500 - wake on wan not working.

It would be good to double check how it's set so that you can be sure it's nothing on that side causing it.
Message 6 of 8
Blind_Joe
Aspirant

Re: XR500 - wake on wan not working.

My isp says they made dmz

Message 7 of 8
Netduma-Fraser
NetDuma Partner

Re: XR500 - wake on wan not working.

As a check, remove it after you're done but put the device in the DMZ on the XR then attempt it, does it work then?
Message 8 of 8
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