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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
how do I do that ? It shouldnt be too hard theres not much that can be done in WAN. what boxs need checked ? thanks
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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
Hi Netgear staff. Any updates on the firmware?? I have to return this router before the return period runs out if you are not going to fix it. I was hoping for a quick fix from you since WAN drops issue on the XR700 is effecting so many people right now.
I read on the Duma forum that they created a fix and it’s now up to Netgear when it will be released.
For all I know, in its current state, this router is not working as it’s being advertised.
Thanks
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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
Try downgrading to prior v20 FW as others said the that version works for them.
NG doesn't post when FW will be released. You'll need to keep an eye on the download page on there support site for it.
@KyleK wrote:
Hi Netgear staff. Any updates on the firmware?? I have to return this router before the return period runs out if you are not going to fix it. I was hoping for a quick fix from you since WAN drops issue on the XR700 is effecting so many people right now.
I read on the Duma forum that they created a fix and it’s now up to Netgear when it will be released.
For all I know, in its current state, this router is not working as it’s being advertised.
Thanks
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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
I did downgrade already and it is working, but I lose new features like ping assist etc which were introduced in the newer firmware. So...
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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
So then you'll have to either keep an eye out for new updates on the support site. Will be up to you if you keep the router or not.
You might make contact with NG support to see if there is a beta version avialble is best that you can try for.
https://www.netgear.com/mynetgear/registration/login.aspx
Good Luck
@KyleK wrote:
I did downgrade already and it works like as it should. But I lost new features like ping assist etc which were introduced in the newer firmware. So...
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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
Amazing! No response from Netgear
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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
I would recommend you try these options...
1. Use firmware v1.0.0.20 (this gave me stable WAN with only firmware load no resets required)
2. Load v1.0.1.8, reboot, admin factory erase, reboot & power off (wait 15), power on then hard reset followed by power off (wait 15), power on and setup new config (this resolved my WAN stability issue with newer firmwares but only after erase, power off and hard reset sequence was included)
3. Use SFP+ port module vs native ethernet WAN port (this gave me stable WAN too - I tried it because others said it worked)
4. Start a netgear case# (not here but with official product support) and have them walk through various sequences
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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
Over two weeks later. Still no update nor any kind of acknowledgement from Netgear😁
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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
NETGEAR send me a beta firmware ans for the moment everything is ok. Finger cross !
And for information i don t have sfp adapter
Regards
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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
Thanks, good to know but they need to release it to the general public already.
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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
Trouble is everytime I reload I get the same error... What the heck is this now?
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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
That happens when something in the router is taking more than 30 seconds to start. In general, you don't need to worry about it, especially if you have just rebooted the router (wait 30 seconds and everything should be good to go)
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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
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Re: XR700 Periodic WAN disconnects (still) on latest v1.0.1.8
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