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XR700 disconnecting so often
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2019-02-09
07:36 AM
2019-02-09
07:36 AM
XR700 disconnecting so often
Hello. Just recently purchased this router and noticed that my PC that is hooked up to ethernet cable keeps getting disconnected every
5 or so minutes.
Current firmware version I have is XR700 V1.0.1.8
Same goes for Wifi. I can be on for a bit and will cut off.
Model: XR700| Nighthawk Pro Gaming Router
Message 1 of 6
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2019-02-09
08:10 AM
2019-02-09
08:10 AM
Re: XR700 disconnecting so often
So this is across ALL devices? Upgrade to the latest firmware version and see if that resolves your issues.
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2019-02-09
08:53 AM
2019-02-09
08:53 AM
Re: XR700 disconnecting so often
Isn't the firmware I posted the newest?
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2019-02-09
09:10 AM
2019-02-09
09:10 AM
Re: XR700 disconnecting so often
Ah yes, apologies! In that case I would recommend downgrading to this firmware: https://kb.netgear.com/000060213/XR700-Firmware-Version-1-0-0-20 as some people with issues similar to yours have found it doesn't occur on that firmware.
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2019-02-09
01:14 PM
2019-02-09
01:14 PM
Re: XR700 disconnecting so often
So far so good. Haven't used it much but played a few rounds of different games and no disconnect yet from downgrading to old firmware. Hoping the new version will have this bug fixed.
Model: XR700| Nighthawk Pro Gaming Router
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2019-02-09
02:07 PM
2019-02-09
02:07 PM
Re: XR700 disconnecting so often
Great to hear that, keep us updated. Yes our teams are looking into it as we speak
Message 6 of 6
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