XR700 disconnecting so often

[XSlashDashX]

Hello. Just recently purchased this router and noticed that my PC that is hooked up to ethernet cable keeps getting disconnected every

5 or so minutes.

Current firmware version I have is XR700 V1.0.1.8

Same goes for Wifi. I can be on for a bit and will cut off. 

[Netduma-Fraser]

So this is across ALL devices? Upgrade to the latest firmware version and see if that resolves your issues.

[XSlashDashX]

Isn't the firmware I posted the newest?

[Netduma-Fraser]

Ah yes, apologies! In that case I would recommend downgrading to this firmware: https://kb.netgear.com/000060213/XR700-Firmware-Version-1-0-0-20 as some people with issues similar to yours have found it doesn't occur on that firmware.

[XSlashDashX]

So far so good. Haven't used it much but played a few rounds of different games and no disconnect yet from downgrading to old firmware. Hoping the new version will have this bug fixed.

[Netduma-Fraser]

Great to hear that, keep us updated. Yes our teams are looking into it as we speak