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XSlashDashX
Tutor

XR700 disconnecting so often

Hello. Just recently purchased this router and noticed that my PC that is hooked up to ethernet cable keeps getting disconnected every

5 or so minutes.

Current firmware version I have is XR700 V1.0.1.8

Same goes for Wifi. I can be on for a bit and will cut off. 

Model: XR700| Nighthawk Pro Gaming Router
Message 1 of 6
Netduma-Fraser
NetDuma Partner

Re: XR700 disconnecting so often

So this is across ALL devices? Upgrade to the latest firmware version and see if that resolves your issues.
Message 2 of 6
XSlashDashX
Tutor

Re: XR700 disconnecting so often

Isn't the firmware I posted the newest?

Message 3 of 6
Netduma-Fraser
NetDuma Partner

Re: XR700 disconnecting so often

Ah yes, apologies! In that case I would recommend downgrading to this firmware: https://kb.netgear.com/000060213/XR700-Firmware-Version-1-0-0-20 as some people with issues similar to yours have found it doesn't occur on that firmware.
Message 4 of 6
XSlashDashX
Tutor

Re: XR700 disconnecting so often

So far so good. Haven't used it much but played a few rounds of different games and no disconnect yet from downgrading to old firmware. Hoping the new version will have this bug fixed.

Model: XR700| Nighthawk Pro Gaming Router
Message 5 of 6
Netduma-Fraser
NetDuma Partner

Re: XR700 disconnecting so often

Great to hear that, keep us updated. Yes our teams are looking into it as we speak
Message 6 of 6
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