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Re: XR700 r-apps not loading
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Re: XR700 r-apps not loading
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Re: XR700 r-apps not loading
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Re: XR700 r-apps not loading
Yes. Of course I've tried those things. I also tried re-loading the firmware from a download. So have the other 50 people with this same problem! The firmware that the router shipped with was just fine, then, after the 30 days of free tech support are up (when you don't need it), you guys release an update. That update makes my router a giant (and this is a rather large router) paperweight with basic routing functions, and then you guys want to charge for premium tech support to fix the problems that came with your update! I have always had Netgear products, but my last Netgear router got bricked by an update, which is what led me to buy this one. I cannot even CALL you guys without buying a premium tech support subscription. This is ridiculous. These routers OBVIOUSLY need an update that WORKS. This was one of the most expensive routers you offered. I would think there would be better service after the sale. I feel like I'm getting burned here.
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Re: XR700 r-apps not loading
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Re: XR700 r-apps not loading
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Re: XR700 r-apps not loading
Netduma-Alex said he had a hotfix for this problem three days ago and asked that we send him a private message to receive it. I did. Still haven't received the hotfix... What is going on over there that this is acceptable?
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Re: XR700 r-apps not loading
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Re: XR700 r-apps not loading
Is this firmware private to only people have the issue? I have rolled mine back but i still have issues where i lose total internet connection for no reason. It doesnt matter how many people on my network, I have lost connection when im the only 1 using my network.
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Re: XR700 r-apps not loading
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Re: XR700 r-apps not loading
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Re: XR700 r-apps not loading
@Hartsgrove, the hotfix that Netduma-Alex sent me fixed my problems with the R-Apps. I initially got irritated at the hotfix because it seemed like it was an update, as it was labeled v1.0.1.22, and I believe we currently have v1.0.1.20. Every time I tried to upload it to my router it would act like it was updating, but would restart my router every time, like it was crashing. I tried five times on a PC, twice via my iphone and once from a Macbook. Did the same thing every single time! That's when I blasted Netduma-Alex for this PoS update (prematurely), however, I never re-checked the R-Apps functionality, because I thought the hotfix was crashing the router, and the version still said v1.0.2.20, but while I was waiting for a response from the Netduma guys, I got bored and clicked on QoS and Device Manager and everthing worked. I felt stupid..... I hope this works for you @Hartsgrove , and THANK YOU Netduma-Alex and @Netduma-Fraser . Hopefully everything continues to work after the next update. Should I turn my automatic updates off now?
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Re: XR700 r-apps not loading
I'm glad it worked! If everything's working then i'd turn off automatic updates. I can imagine (what with it being a hotfix) that the router might decide to replace the firmware with the latest stock firmware if automatic update is on.
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Re: XR700 r-apps not loading
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Re: XR700 r-apps not loading
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Re: XR700 r-apps not loading
Well if you're allowing all of your friends manually, it should be working. Every game works differently so it could be that some friends are unreachable if the server the game wants them to use isn't accessible to you. It's the kind of thing that might require further testing from our end.
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Re: XR700 r-apps not loading
Hi There,
So I have been running the hotfix for a while and so far all good however it seems to have introduced a network share bug. i can see the router in the Network area of OSX however when I try to connect I get a failed error.
Any ideas?
Nige
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Re: XR700 r-apps not loading
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Re: XR700 r-apps not loading
Hi @Netduma-Fraser ,
Yeah these settings are on and I have a network share configured. It is a bit odd.
Nige
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Re: XR700 r-apps not loading
Double check you have File Sharing enabled in System Preferences specificaly "Share files and folders using SMB".
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Re: XR700 r-apps not loading
Hi All
Im having these R-apps issues as well , any news when the firmware update will be online ?
Any chance @Netduma-Fraser you can send accross the mini fix . Would be much appricated as i dont want to downgrade my firmware.
Thanks
Matt
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Re: XR700 r-apps not loading
Any update on release date for the fix to this issue? I rolled back to v...10 and the problem is still there even after reboot of the Router. I do have a Nintendo Switch on my devices, but can't change it since the R-App wont load.
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