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XR700 r-apps not loading
Hi Guys, Looking for some help on r-apps not loading on the XR700. I see there is a closed thread on this already but does not give me much information. Is anyone able to help on this one? ...
- Hi Nige, what pages is this happening on? In System Information on the R-App panel, change in the options the retries to 5 instead of 3 and then reboot the router.
ShadowMelt In System Information on the R-App panel, in its options change the retry attempts to 5 instead of 3 and then reboot the router. Does that help at all?
Hartsgrove I've not seen someone who has had so many issues with the router at once, given how many you have tried and that not everyone suffers all these issues at once I think there is probably some incompatibility with your setup that we can't detect. I would suggest you just return the router completely and then perhaps consider the router again after the 3.0 update if you wanted to try it again.
Hartsgrove I've not seen someone who has had so many issues with the router at once, given how many you have tried and that not everyone suffers all these issues at once I think there is probably some incompatibility with your setup that we can't detect. I would suggest you just return the router completely and then perhaps consider the router again after the 3.0 update if you wanted to try it again.
No the problem is I’m a little bit smarter than most cities people and I don’t let you guys BS me. What is so unusual to Nintendo switch is to Xbox one X to gaming PCs for cell phones too smart TVs one laptop that’s on usual if that’s the case in this thing should be pulled from the market. I literally toy with this thing for hours every day. The Geo filter is the worst thing about this router because it never works even with an enabled you still get a high ping. I have side-by-side comparisons from this garbage XR700 and a free Comcast XB6 router modem combo and the pain is literally lower by 20 to 30 ms on a Comcast modem/router that is a joke. Your level two support access my router over 50 times and they literally said this is very casual compared to what we see and you’re saying it’s very unusual that’s how you can tell either you or Netgear have no idea what you were talking about. I have never seen a company tell customers for three months straight and update is coming to be patient you’re hot fixed it and work I also have a 1.22 firmware I got from the engineers that didn’t work and they themselves remote access and put it on there. I’ll get in touch with Netgear and advise them what you told me to return it and see what they say I guess that’s great advice when you sell a $500 product that doesn’t work or do anything it says it does. I can’t play a game of call of duty under 50 60 Ping Hook up my Comcast router/modem I’m down to 15 ping 20 ping? Makes no sense I’m not trying to be rude but enough is enough just own it the router was made to do things it can’t handle I don’t have nothing special and 98% of the time time the only thing using internet at the same time is both Xbox’s and one pc.
- I'm not talking about the devices you have but rather ISP/modem/connection type etc. The Geo-Filter is designed to give you control over which servers you play on, by selecting the ones closest to you - unless the servers themselves have issues then the ping will be lower than a server the game may have chosen for you. If you have gone through all the optimal settings guides, as well as all of the things I have suggested and nothing is working for you then I can't think of any other settings changes at the moment. The very fact that the hotfix firmware that has fixed the R-app not loading issue for everyone else and not you is strange, that is why I think there is an outside issue that can't be determined unrelated to the router. The fact that you have gone through so much support and still it isn't working correctly means there are only two avenues that I can see. Either a new update will fix it which you would need to wait for, how long for I can't be certain - that is obviously my preference. However, I am thinking of your experience and the issues you have gone through which is why I suggested returning it and considering it again in the future once the update has been released. Obviously I don't want you to return it but something isn't right and if 4 routers haven't worked then there is something going on - either a specific firmware issue seemingly more affecting you than anyone else or setup, hence my two suggestions.
- Basil, I've sent you a PM with the firmware.
thank you
- OK I think the emails might’ve got twisted up from all the aggravation and frustration. Netgear gave me a software version 1.22 that seems to be more stable with keeping me connected online. The one you gave me the 1.24 the r apps is fixed But it keeps dropping Internet connection and I have a super high paying no matter what game I play and Geo filter doesn’t work at all.but it keeps dropping Internet connection and I have a super high paying no matter what game I play and Geo filter doesn’t work at all. If I turn Geo filter on and make the circle as big as a globe I can’t even load into a game of fortnight or call of duty in filtered mode if I turn off filtered mode and putting on spectating it still don’t work with the circle open as wide as the globe. If I delete my Xbox out of the Geo filter all my games work but the thing is high 50-60-70 and the game is lagging. That’s all mom on the 1.24. The 1.22 has the same geo filet problems but it Stays connected online longer. I’ve had Xfinity here so many times and they have cleared their side they give me a written letter indicating if they come back they have to charge me a fee because there’s nothing wrong on their side.So long story short the 1.24 that you sent me did fix the r apps I sent you and another duma os guy a privet message but it only fixed the f apps issues not the geo filter and random disconnects.
- I think it would be beneficial if you could create a new topic for and include screenshots of all the Device Manager (tree and table view so I can see all the devices you have and how they are connected), the full QoS page and the Geo-Filter page how you have them setup at the moment. As well as also the Internet Setup page and WAN page from Settings. Then I can have a look and see if there is anything that could be done differently.