XR700 router will not connect to internet!!!!!

[dlsissoni]

Trying to configure a brand new XR700 router from an iMac. Followed intructions to the TEE! When I go to routerlogin.net, it tells me that I have no internet connection and the internet light NEVER comes on!!!!!! Tried it in Safari and Chrome. Cleared history and cache six times. Restarted UBEE DVW32CB Time Warner modem and XR700 router seven times and reset modem twice to factory settings. Tried three different modem ports and two Cat 5 cables. Modem has green light on each port when connected. Mobile devices connect to router's wifi network but there is no internet connection there either!! Please help or should I return this expensive router???

Please help or should I return this router

Please help or should I return this router

Please help or should I return this router

[Netduma-Fraser]

Can you access the interface using the LAN IP of the router? If you can access it, manually go through the setup wizard, does it work then?

[FURRYe38]

Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the NG router gets from the modem.

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@dlsissoni wrote:

Trying to configure a brand new XR700 router from an iMac. Followed intructions to the TEE! When I go to routerlogin.net, it tells me that I have no internet connection and the internet light NEVER comes on!!!!!! Tried it in Safari and Chrome. Cleared history and cache six times. Restarted UBEE DVW32CB Time Warner modem and XR700 router seven times and reset modem twice to factory settings. Tried three different modem ports and two Cat 5 cables. Modem has green light on each port when connected. Mobile devices connect to router's wifi network but there is no internet connection there either!! Please help or should I return this expensive router???

Please help or should I return this router

Please help or should I return this router

Please help or should I return this router

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