- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
XRM570 iPhone disconnects from WiFi.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
XRM570 iPhone disconnects from WiFi.
Hi,
I have noticed that sometimes even when my iPhone has good signal strength, between 2/3 bars it will randomly drop the WiFi and go to 4G. I have the 2.4ghz and 5ghz seperat3d and usually keep my phone on the 5ghz. In my bathroom which is tiled, I will have between 2-3 bars and full speed but all of a sudden my phone will say 4g.
Today it was connecting and reconnecting and saying no connection to the internet, once I was back in the hallway it was fine. The EX7700 is in the room right next to the bathroom but the phone only seems to connect to it if you turn off the WiFi and then back on it never actively seems to switch to it.
I have logged into the 2.4ghz WiFi network on my phone as well now so if it drops the 5ghz in the bathroom then the 2.4ghz should be fine.
it just surprises me that even with decent signal strength the phone just drops the 5ghz?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XRM570 iPhone disconnects from WiFi.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XRM570 iPhone disconnects from WiFi.
Hi and thanks for the reply,
My 5ghz is on 105 DFS and there isn't anyone else on that frequency, should the iPhone change to the EX7700 or would it have to be really low signal to move itself? I have noticed if I am near and the phone screen sleeps when it wakes it will move to the EX7700.
Im assuming if I used smart connect it would probably just go to 2.4 rather than switching to the EX7700.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XRM570 iPhone disconnects from WiFi.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XRM570 iPhone disconnects from WiFi.
What is the distance between the XR router and the XR7700 extender. 30 feet or more is recommended between the XR router and EX extender.
@Netduma-Fraser wrote:
Okay using a DFS channel isn't great and could be the issue. Go to the next best non DFS channel and see if that works. It should switch to the next strongest signal that it can.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XRM570 iPhone disconnects from WiFi.
The router is on the 1st floor of my house in the right hand corner of the lounge and the EX7700 is on the 2nd floor in the furthest room to the left of the house. They aren't close to each other but I'm not sure on the exact distance.
If I change the R7800 to non DFS will the EX7700 use it as wouldn't it be counter productive for them both to be on the same channel.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: XRM570 iPhone disconnects from WiFi.
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more