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Orbi WiFi 7 RBE973
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Re: Xr1000 dumaOS

Ggpxj
Guide

Xr1000 dumaOS

Geo filter and ping heatmap will not load. Geo filter says uncatch unedified before saying rapp not loaded yet .Ive factory reset my router cleared cookies anything i could think of.
Message 1 of 19
Netduma-Fraser
NetDuma Partner

Re: Xr1000 dumaOS

Could you provide a screenshot if possible of the exact error prior to the Rapp not loaded message? What firmware are you on currently? How did you do the factory reset?
Message 2 of 19
Ggpxj
Guide

Re: Xr1000 dumaOS

I believe i just erased logged back in.
Message 3 of 19
Netduma-Fraser
NetDuma Partner

Re: Xr1000 dumaOS

Make sure your browser isn't forcing HTTPS which quite a few do now and force yourself to connect via HTTP to the interface and see if that disappears then please
Message 4 of 19
Ggpxj
Guide

Re: Xr1000 dumaOS

How do i do that?
Message 5 of 19
Ggpxj
Guide

Re: Xr1000 dumaOS

I found this...
Message 6 of 19
Netduma-Fraser
NetDuma Partner

Re: Xr1000 dumaOS

Enter edge://flags/#edge-automatic-https in the browser and press enter, then see if it's set to disabled
Message 7 of 19
Ggpxj
Guide

Re: Xr1000 dumaOS

Ok it was set to default. So do i disable?
Message 8 of 19
Netduma-Fraser
NetDuma Partner

Re: Xr1000 dumaOS

Yes disable it then try to access again
Message 9 of 19
Ggpxj
Guide

Re: Xr1000 dumaOS

Same thing. Not working
Message 10 of 19
Ggpxj
Guide

Re: Xr1000 dumaOS

Also getting nissing json response.
Message 11 of 19
Netduma-Liam
NetDuma Partner

Re: Xr1000 dumaOS

If you disconnect the XR1000 from power for ten minutes, then reconnect it again, are you able to load Geo-filter and Ping Heatmap? At least temporarily before any issues occur again?

Message 12 of 19
Ggpxj
Guide

Re: Xr1000 dumaOS

That is a negative captain sir. Mission unsuccessful.

Message 13 of 19
Netduma-Liam
NetDuma Partner

Re: Xr1000 dumaOS

Which firmware version are you currently on? Did you factory reset since upgrading to this firmware?

Message 14 of 19
Ggpxj
Guide

Re: Xr1000 dumaOS

Its the latest one. Before i factory reset i did check for any updates and there wasnt any.
Message 15 of 19
Netduma-Fraser
NetDuma Partner

Re: Xr1000 dumaOS

Are you using Armor by any chance? If so disable this using the Nighthawk mobile app, reboot the router, wait 2 minutes then access and see if it loads correctly please.
Message 16 of 19
Ggpxj
Guide

Re: Xr1000 dumaOS

No it expired a while ago.

Message 17 of 19
Netduma-Fraser
NetDuma Partner

Re: Xr1000 dumaOS

Re-install the latest firmware, then after a few minutes perform a factory reset, that should give you a clean install and see if it has gone then please
Message 18 of 19
Ggpxj
Guide

Re: Xr1000 dumaOS

GOT IT! Installed the older version. Factory reset. Installed newer version. Its running well now.

Thanks alot! Its been really stressful.
Message 19 of 19
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