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Forum Discussion
FeaRzFPS
Jul 16, 2023Tutor
Xr1000 internet works but constant flashing amber light
So basically I have BT 900mbps internet. My connection is PPOE. Everytime i turn the router on or off I have to manually setup the router everytime. Creating password etc and it’s odd. But right now t...
FeaRzFPS
Jul 28, 2023Tutor
my isp is BT and i use a PPoe connection. i connected the dsl cable from the BT ont to the internet/wan port on my NG. is this correct? something just isnt right. i have internet connection but cant use the features i wanna use
Netduma-Fraser
Jul 29, 2023NetDuma Partner
Just to clarify, once you change settings you have rebooted the router from the interface?
You said a DSL cable, do you definitely mean a DSL cable (RJ11)? If so, you have the correct port on the XR but it needs to be an ethernet cable (RJ45) that connects to the ONT and would explain why you can't use the features properly.
You said a DSL cable, do you definitely mean a DSL cable (RJ11)? If so, you have the correct port on the XR but it needs to be an ethernet cable (RJ45) that connects to the ONT and would explain why you can't use the features properly.
- FeaRzFPSJul 29, 2023Tutor
yeah i mean ethernet cable from the BT ONT to the NG.
- FeaRzFPSJul 29, 2023Tutor
yes once i completed settings, i have rebooted the router many times from the interface and it sets up as new router every time. nothing hard saves.
- Netduma-FraserJul 29, 2023NetDuma PartnerMake your settings changes, then leave it completely for 2 hours, reboot from the interface, top right rather than though the settings pages then check, has it still reverted?
- FeaRzFPSJul 30, 2023TutorYes it still reverts
- FURRYe38Jul 29, 2023Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- FeaRzFPSJul 30, 2023TutorIt is connected to this.