NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Xr1000 internet works but constant flashing amber light
So basically I have BT 900mbps internet. My connection is PPOE. Everytime i turn the router on or off I have to manually setup the router everytime. Creating password etc and it’s odd. But right now t...
Just to clarify, once you change settings you have rebooted the router from the interface?
You said a DSL cable, do you definitely mean a DSL cable (RJ11)? If so, you have the correct port on the XR but it needs to be an ethernet cable (RJ45) that connects to the ONT and would explain why you can't use the features properly.
You said a DSL cable, do you definitely mean a DSL cable (RJ11)? If so, you have the correct port on the XR but it needs to be an ethernet cable (RJ45) that connects to the ONT and would explain why you can't use the features properly.
yes once i completed settings, i have rebooted the router many times from the interface and it sets up as new router every time. nothing hard saves.
- Make your settings changes, then leave it completely for 2 hours, reboot from the interface, top right rather than though the settings pages then check, has it still reverted?
- Yes it still reverts
- Do you have the router connected to a power extender or direct to an outlet? If an extender could you do an outlet, repeat the process above and see if it works please?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- It is connected to this.
- I think you may have a faulty unit then, I can't see any other reason so far as to why it would be resetting every time you reboot. Depending on warranty it may be best to pursue a replacement with Netgear directly or exchange it with the retailer you purchased it from.
