Xr1000 keeps losing all internet connection

FURRYe38
Guru - Experienced User
Nov 23, 2022
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.

What browser are you using?

Be sure to clear out all browser caches before entering the routers web page.

Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.

After the reset and you walk thru the set up wizard, change the default DHCP IP address pool range to .100 to .200. Save and apply and reboot the router.
- wiseman73
  Aspirant
  Nov 24, 2022
  This is my current log after refresh.
  
  Dos attack ACK Scan] from source 34.149.211.227,port
  Wednesday, Nov 23,2022 17:08:19
  
  [Dos attack snmpQueryDrop| from source 187.189.184.202,port
  Wednesday, Nov 23,2022 17:07:56
  
  [DoS attack: snmpQueryDrop] from source 187.189.184.202,port
  Wednesday, Nov 23,2022 17:07:41
  
  [DoS attack: ACK Scan] from source 34.149.211.227,port
  Wednesday, Nov 23,2022 17:07:33
  
  [Log Cleared] Wednesday, Nov 23,2022 17:06:29
- wiseman73
  Aspirant
  Nov 24, 2022
  I did everything you’re talking about . It has stayed with the “ Nov 23 17:09:17 oasis user.warn com.netdumasiftware.desktop: Congo write ‘com.netdumasoftware.desktop.database’ 118 “
  - Netduma-Liam
    NetDuma Partner
    Nov 24, 2022
    Since changing the DHCP range, can you also please reserve an IP address for every device on the network. Make sure you give them IPs from .2 to .99 so they're outside the DHCP range. You can do this from Settings -> Setup -> LAN Setup.
    
    After that, see if you have any further disconnections.

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Xr1000 keeps losing all internet connection