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Forum Discussion
MorsMessor
Jan 31, 2020Aspirant
Xr500 Randomly Shuts off
It's been doing it a lot sometimes randomly and will happen twice no matter if I shut it off or not. It happens also when I start to stream which it will shut off twice.
MorsMessor
Feb 07, 2020Aspirant
All lights shut off/ turn orange tried to force it to happen to take a picture but I factory reset it recently and doesn't do it.
Netduma-Fraser
Feb 08, 2020NetDuma Partner
So since the reset the issue hasn't occurred? Let us know if it happens again please. If it does happen again directly connect to your ISP modem/router and see if that has a connection.
- MorsMessorFeb 08, 2020AspirantI've factory reset it 3x in about a week or so it will start acting up again. My modem is a cm700 and get 117 down and 15 up. Besides the awful wifi range that's the only problem. I tried to force the problem by streaming to take photos of my router and modem so you can see which slots have orange lights along with my modem. I don't believe it's the modem or the cable. Since with a Netgear ac1900 router it never has a problem.