Forum Discussion

Aspirant

Jul 08, 2019

Xr500 can't connect to DNS server

I was browsing the internet today, playing Destiny 2 and a few other games no issues. I stream on twitch around 4pm. Well around that time, i started stream, in 15 mins of streaming my internet just ...

j6114w

Aspirant

Jul 08, 2019

I can connect directly to the modem and the internet works fine, but of course my WIFI doens't work.

Netduma_Alex
NetDuma Partner
Jul 09, 2019
Could you try installing this hotfix firmware? https://forum.netduma.com/topic/28523-new-xr500-hotfix-firmware-for-drop-outs/

Also consider setting a different DNS address in the XR500, such as 8.8.8.8 and 8.8.4.4, as your ISP DNS server may be at fault.