- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Xr500 randomly disconnects from wifi
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Xr500 randomly disconnects from wifi
I bought his router about 9 months ago. Most of the time I have no issues. However lately I have been disconnected and reconnected multiple times. I am not a gamer. I wanted a quality wifi for my home network for streaming movies and sports. We will be in the middle of a movie and loose connection. After a while it comes back. But last night it went out twice in one movie! My cable company says it's not them. They show no disruption in months. I am not tech savvy but yes, I've done the hard reboot and checked for firmware updates. I don't know what other setting changes might help me?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xr500 randomly disconnects from wifi
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xr500 randomly disconnects from wifi
so I am not the only one...I feel your fustration I also purchased this router XR500 about 9 months ago same time as you and I'm facing the same exact problem, every time I connect to the wifi it disconnects it self then reconnects it self then disconnects it self on 5ghz but 2ghz seem to work fine for a bit but it also gets disconnects and reconnects from 2-3 times an hour. I hope this is not a hardware issues. Please help!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xr500 randomly disconnects from wifi
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xr500 randomly disconnects from wifi
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xr500 randomly disconnects from wifi
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xr500 randomly disconnects from wifi
I have not changed any wifi settings. Everything is "enabled". The drop happens on both 2.4 and 5.0 at the same time. As for the logs, I can only see what is happening today (not last night when it dropped). I don't know how to see back then. Also I'm frustrated the "device manager" for the Nighthawk Ap does not work on my iOS phone. I've got everything current and did a reboot but the ap does not fully function. I have to login on my computer to use all the functions. I've read in this community that many others have had that problem too. Back to the dropping issue...should I changed something on my wifi settings?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xr500 randomly disconnects from wifi
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xr500 randomly disconnects from wifi
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xr500 randomly disconnects from wifi
Nevermind...it just failed. The router just disconnected and rebooted.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Xr500 randomly disconnects from wifi
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more