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Orbi WiFi 7 RBE973
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Xr500 resets when TV turned on

Toosmoothbooth
Aspirant

Xr500 resets when TV turned on

Hello.
I have noticed since the last update that when I turn my TV on which is connected to the router via WiFi it sometimes causes the router to reset. All the lights go off apart from the power which turns orange. After about a minute it's all back up and running again.

Does anyone know if I can change some. Settings or something to stop this from. Happening?

Thank you
Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 4
Netduma-Fraser
NetDuma Partner

Re: Xr500 resets when TV turned on

Wow that's a weird one! Is the TV and the router connected to the same power extender by any chance?
Message 2 of 4
Toosmoothbooth
Aspirant

Re: Xr500 resets when TV turned on

Nope separate power outlets.
Message 3 of 4
Netduma-Fraser
NetDuma Partner

Re: Xr500 resets when TV turned on

In WAN Settings could you toggle IGMP Proxying please and see if that makes a difference? If not, could you check the network monitor and turn on the TV and see if you notice a massive spike in bandwidth at all? Same with looking at the logs, see if you notice an entry at the time you turn on the TV - may be easier to pin these panels to the dashboard so you can see them at the same time.
Message 4 of 4
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