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Forum Discussion
Xr500 wont work after(power outage maybe)
Hello I have a problem,today after i came home i couldnt connect to the internet with my phone,so i restarted the router(xr500),but it wouldnt boot up,the first red led and the usb 1 are blinking...s...
Try installing the latest firmware again using this guide: https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP this will allow you to install the firmware before the proper boot up sequence. Once it's installed perform a factory reset and see if you get internet after going through the wizard again.
I tried what you suggested,and i found out,that the ports on the router are not working,neither the internet port nor the 4 lan ports...when i reset,i can connect to it only through wifi,and i can set it up,but cant get the internet test going,and when i do all the setup manually i still cant get internet...so i tried your solution,to uldate firmware with tftp,and in on step,it says that i need to wait for 10 flashes,i only got 6 every time and the router boots up...and when i tried to install firmware it says that it cant connect in cmd...i also tried connecting through web browser to dumaos but i cant...so i think the ports are not working,and when i restart it,it flashes again red and usb 1,till i do the reset,then it will boot.
- In that case I would recommend making a ticket here: https://www.netgear.com/support/ to request a replacement as it seems to be faulty otherwise you should be able to contact the retailer you purchased from.