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Forum Discussion

jorisw86's avatar
jorisw86
Aspirant
Mar 08, 2019
Solved

Xr500

hi guys,

 

my internet service provider upgraded my internet from 500/500 fiber to 600/600.

but my neatgear xr500 router does not go higher then 520 mbit download.

when i connect my pc straight to the modem of the isp i can get up to 680mbit download and upload.

so the speed is there. when i place the modem cable from the wan port of the xr500 to a lan port i also get the 680mbit speeds.

 

so there is something with the wan port that has a cap or something. anyone has an idea?

 

  • jorisw86's avatar
    jorisw86
    Mar 29, 2019

    installed the new replacement router. and voila i got 638 mbit up and 605 down. with qos off.

    so the router was broke it was only 1 year old.

25 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    There will be some overhead loss when QoS is enabled. Thats expected. 

     

    • jorisw86's avatar
      jorisw86
      Aspirant

      almost 100 mbit for qos on is a little bs. i have qos off and still dont go around 600.

      anyone any ideas on how to get the speeds higher?

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        How are you testing the speeds? 

        Wired PC with web browser and speed test site? Or speedtest.net app? The app is more accurate.

        Be sure to turn off all other devices while speed test to get an accurate result with a wired PC.