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Forum Discussion
Christiaan11
Nov 01, 2022Apprentice
Yesterday ran into issues again
Do you have more information about what is included in this release? As this is taking so long, my concern is that the backlog of fixes/improvements i growing in parallel. Do we have to wait another ...
FURRYe38
Nov 01, 2022Guru - Experienced User
Christiaan11 wrote:
- What Firmware version is currently loaded? XR1000 1.0.0.64_1.0.49 < Was a factory reset and setup from scratch performed after this was loaded on the router?
- What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Arris modem/router Type:TG3492LG-ZG. Set to bridge mode. <Ensure the ISP services and signal up to the modem is working well. Have the ISP check the signal and line quality UP to the modem. Any thing here can cause problems seen by the router.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
Be sure to power OFF the modem for 1 minute then back ON.
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
Christiaan11
Nov 02, 2022Apprentice
Thanks again FURRYe38 . Feel much better about the router now I know how to utilize it a bit better. I will save my settings tonight to be sure. Couple of questions still. Maybe you can help with those as well :-).
- We have another gaming pc at home, but according to the Duma app it's not recognized as gaming activity although games were played during the time I checked. Anyway I can "force" the router to see this pc as priority as well? The PS5 activity is recognized correctly.
- I like to understand a bit better how congestion control works. I have set it now to 70% for both download and upload. Should be fine since I have a 1GB/70MB connection. The remaining 30%, is that "reserved" for gaming? Or is it more to make sure other devices (except the gaming ones) don't use the full 100%, so it acts more like a buffer when you are gaming? I do feel games have better ping now overall, but I wonder if it would be possible for devices to use the 100% with my connection? So is it doing anything or am I just imagining this :-).
- And how does the bandwidth allocation work in combination with the congestion control? Are they "related" or two separate things to use. I have now set gaming to 20% and the other activities split the remaining % evenly. Is that the way to go?
Thanks again!
- Netduma-LiamNov 02, 2022NetDuma Partner
To address your questions:
- DPI will be improving over time through subtle cloud updates. What games are you playing on the other gaming PC specifically? I'm sure we can find a quicker solution to work in the meantime.
- Yeah, so all devices/applications on the network will be limited to 70% of the available bandwidth (assuming Congestion Control is set to 'Always'). If a device/application is recognised as a priority according to what's configured in QoS -> Traffic Prio, it will be able to use the full 100% of the bandwidth. You can ensure all devices can use all available bandwidth when there's no priority traffic on the network by setting Congestion Control to 'Auto-enable'.
- Bandwidth Allocation and Congestion Control don't really care about eachother. Bandwidth Allocation can be used to ensure there is always enough bandwidth for each device/application on the network. 20% is more than enough for gaming, it uses less than you'd expect. If you find other devices are struggling, you could even afford to take a little away from gaming.
- Christiaan11Nov 03, 2022Apprentice
- DPI will be improving over time through subtle cloud updates. What games are you playing on the other gaming PC specifically? I'm sure we can find a quicker solution to work in the meantime. Most of the time Valorant is played on that pc.
- Yeah, so all devices/applications on the network will be limited to 70% of the available bandwidth (assuming Congestion Control is set to 'Always'). If a device/application is recognised as a priority according to what's configured in QoS -> Traffic Prio, it will be able to use the full 100% of the bandwidth. You can ensure all devices can use all available bandwidth when there's no priority traffic on the network by setting Congestion Control to 'Auto-enable'. I have set it to "always" for now and the default priority does include gaming console so should be good now.
- Bandwidth Allocation and Congestion Control don't really care about eachother. Bandwidth Allocation can be used to ensure there is always enough bandwidth for each device/application on the network. 20% is more than enough for gaming, it uses less than you'd expect. If you find other devices are struggling, you could even afford to take a little away from gaming. Thanks for explaining. It does feel to me that bandwidth allocation and congestion control are doing a similar job, at least from a gaming perspective. It's just gaming I want to prioritize, am I correct to say that just having congestion control enabled is sufficient?
Thanks again for taking the time to answer the questions. Really great support here on the forum.
- Netduma-LiamNov 03, 2022NetDuma Partner
Nice, OK so add a new rule to Traffic Prioritisation for that PC and select Valorant as the service. It may not show up in the dashboard on the mobile app, but it'll be prioritised properly still.
You can simply leave bandwidth allocation as it's default if you like, that's a good starting point for most households. Just hit 'Reset Allocation'. Then with your adjustments to Congestion Control, everything should be working nicely.