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Orbi WiFi 7 RBE973
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can not connect to router

onisius
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Follower
‎2019-04-24 06:15 PM
‎2019-04-24 06:15 PM

can not connect to router

cant even ping it on cmd never opens the start assistant or the dashboard just keeps giving me a can not connect 192.168.1.1 and .0.1 do the same i can manually go in through a hard cable but its super slow and only allows one device to hardline in real fealz a waste of money

Model: XR500|Nighthawk Pro Gaming Router
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plemans
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Guru
‎2019-04-24 06:35 PM
‎2019-04-24 06:35 PM

Re: can not connect to router

Have you tried resetting the device?

What firmware is it on?

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Netduma_Jack
NetDuma Partner
NetDuma Partner
‎2019-04-25 05:53 AM
‎2019-04-25 05:53 AM

Re: can not connect to router

How are you connecting to the router?

Can you connect by typing in routerlogin.net ?

 

Might be worth contacting NETGEAR's official support too: https://www.netgear.com/support/contact.aspx

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