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Orbi WiFi 7 RBE973
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cannot transfer device ownership - no service response

z0nk
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cannot transfer device ownership - no service response

I've try to transfer ownership of my device, however I don't revceive any answer from support. I wroted email (as popup sugested on 11-06-2020 and still no answer, I also tryed to create support using get support button - but again - no answer at all.

Does Netgear support still exists?

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 4
Netduma-Fraser
NetDuma Partner

Re: cannot transfer device ownership - no service response

@DarrenM @Christian_R can you help please?
Message 2 of 4
z0nk
Star

Re: cannot transfer device ownership - no service response

still no contact /response ... any idea when support will come back? does netgear have plan to keep support for devices as there's no contact from them?

Message 3 of 4
Netduma-Fraser
NetDuma Partner

Re: cannot transfer device ownership - no service response

I'd recommend PMing them directly as they may not notice they've been tagged. I can't answer that as I'm not part of Netgear support and only provide support for Netduma/DumaOS issues while doing my best to support those who have other issues as well.
Message 4 of 4
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