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cannt unregister XR1000

charleyshf
Tutor

cannt unregister XR1000

Hello,

 

I am trying to un-register my XR-1000 as I have sold it and when I select the option to unregister it, I get an error message of "This product cannot be unregistered because it has active services or contracts"

 

There are no active services or contracts as everything has expired. When I try to get support I am given the option to basically post here in the forums?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Message 1 of 4
Netduma-Fraser
NetDuma Partner

Re: cannt unregister XR1000

You should be able to login here to create a ticket: https://my.netgear.com/support/contact.aspx
Message 2 of 4
charleyshf
Tutor

Re: cannt unregister XR1000

netgear.pngHello,

 

That's what I tried already and it doesn't even let me open a ticket because the support has run out for this router.

Message 3 of 4
FURRYe38
Guru
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