help please

[theerrol43]

Hello all, 

I am needing help my router stopped working and I finally got it to factory reset. I hooked it up to my pc and followed the genie instructions. After I was done it said it was ready to use except I still have no internet access. When I boot up the  app it asks me to login which I do but the thing never loads in. Any information would be great. Thanks

[FURRYe38]

Please post here in thie forum for your model router:

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk

Good Luck.

[Netduma_Alex]

Have you been able to connect to the router using routerlogin.net from your computer?