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Forum Discussion
Doxerr
Feb 22, 2023Guide
help
Hi everyone! i have a question, i have FTTN and i want too get the benefits of the dumaOS, can i run my ISP modem and run the XR1000 Router at the same time? basically i want too use the router for g...
Doxerr
Feb 27, 2023Guide
yeah ive done the setup, but still its just randomly turning off and on
Netduma-Liam
Feb 27, 2023NetDuma Partner
Are you using the original power adaptor that came with the XR?
Is it connected directly to a wall outlet, or is it connected to a power extender strip?
Could you try connecting it directly to the wall outlet and see if it's still rebooting?
- DoxerrFeb 27, 2023Guide
I have tried everything, but yet it still just reboots itself like it is in a loop cycle of 10 mintutes. its becoming pretty frustrating on my end
- Netduma-FraserFeb 28, 2023NetDuma PartnerDo you have another power adapter you could try in case that one is faulty?
- DoxerrFeb 28, 2023Guide
i have tried too switch between adapters, but it still has the same issue. although one adapter seems too keep it powered on for a little while longer
- FURRYe38Feb 28, 2023Guru - Experienced User
Id contact NG support and ask about RMA options:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/about/contact-us/ - Netduma-LiamFeb 28, 2023NetDuma Partner
I agree with FURRYe38 on this one, it sounds as though the physical hardware may be bad. Let us know if you have any further questions on it!