NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

moski247's avatar
May 16, 2022
Solved

hybrid vpn set up for Nordvpn/openvpn advance configuration on XR500 v.2.3.2.134

checked compatibility with nordvpn for netgear nighthawk xr500 netduma. and shows compatible.  

 

followed all steps for advance configuration using UPD, then TCP, Then both

 

i have logs and user name in information tab along with a connected status.

 

but VPN isn't working on router

 

trying to correct issue on both sides  with netgear and nordvpn  

 

please help

 

thanks 

 

 

  • It won't show that information using the advanced config, that's what we'd expect to see.

     

    I'd suggest continuing using the config that's working for you, let us know if you need any further assistance with it though!

4 Replies

  • Have you added the devices you want to be behind the VPN on the right side of the page? Could you provide a screenshot of the page please?
    • moski247's avatar
      moski247
      Tutor

      i was trying to connect with udp  config  with no luck , but got the tcp confing to connect 

       

      still doesn't show any info of the provider, city, protcol or country but my vpn is working I've checked my ip on the internet and it showing protected on computers tablets and phones  

       

      should keep the tcp config and try to tune my connection speeds with settings ?

       

       

      • Netduma-Liam's avatar
        Netduma-Liam
        NetDuma Partner

        It won't show that information using the advanced config, that's what we'd expect to see.

         

        I'd suggest continuing using the config that's working for you, let us know if you need any further assistance with it though!