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intermittent internet issues at router, nighthawk 450
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intermittent internet issues at router, nighthawk 450
nighthawk XR450, firmware: v2.3.2.56
Im not great with this tech stuff but I have been having intermitten internet issues with this router. I play online games and stream tv. Ive noticed, especially while playing my online game it will start to lag really bad and then it will kick me out of game saying it could not connect with online services, I then immediately go to nighthawk app and test speed and my phone says it cannot connect. I check my internet modem and have internet so I ran a cat 7 cable out to living room and moved the nighthawk out by playstation and did a wired connection. Even with a wired connection it still did the same thing to I unplugged the cat 7 from nighthawk and plugged directly into the playstation and have had zero issues since. This would be ok if i only used the playstation obviously but i still need the wifi for everything else. firmware says its up to date and thats as far as I can get. netgear support wants to **bleep** me for a support contract that I just cant afford at the moment. PLEASE HELP!!!!
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Re: intermittent internet issues at router, nighthawk 450
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Any Wifi Neighbors near by? If so, how many?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Is Smart Connect and Beamforming enabled?
Has a factory reset and setup from scratch been performed since last FW update?
Sliders set for 70/70 on anti buffer bloat settings?
@justindimas wrote:nighthawk XR450, firmware: v2.3.2.56
Im not great with this tech stuff but I have been having intermitten internet issues with this router. I play online games and stream tv. Ive noticed, especially while playing my online game it will start to lag really bad and then it will kick me out of game saying it could not connect with online services, I then immediately go to nighthawk app and test speed and my phone says it cannot connect. I check my internet modem and have internet so I ran a cat 7 cable out to living room and moved the nighthawk out by playstation and did a wired connection. Even with a wired connection it still did the same thing to I unplugged the cat 7 from nighthawk and plugged directly into the playstation and have had zero issues since. This would be ok if i only used the playstation obviously but i still need the wifi for everything else. firmware says its up to date and thats as far as I can get. netgear support wants to **bleep** me for a support contract that I just cant afford at the moment. PLEASE HELP!!!!
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Re: intermittent internet issues at router, nighthawk 450
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Re: intermittent internet issues at router, nighthawk 450
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Re: intermittent internet issues at router, nighthawk 450
You may need to contact NG support or ask some one like a friend, neighbor or family member to help you out with this who has some technical knowledge or experience.
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Re: intermittent internet issues at router, nighthawk 450
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Re: intermittent internet issues at router, nighthawk 450
You will lose some security updates but it should be fine.
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Re: intermittent internet issues at router, nighthawk 450
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Re: intermittent internet issues at router, nighthawk 450
This would be helpful,
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I have the XR450 as well, has been a solid router for me, though I use a different wifi system now.
@justindimas wrote:
Ok thank you
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Re: intermittent internet issues at router, nighthawk 450
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Re: intermittent internet issues at router, nighthawk 450
Well there one problem, your modme alerady has a build in router and wifi.
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
@justindimas wrote:
Centurylink c2100z
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Re: intermittent internet issues at router, nighthawk 450
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Re: intermittent internet issues at router, nighthawk 450
Ok.
One suggestion would be to contact the ISP tech support. They have the know how and may be able to help you with this.
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Re: intermittent internet issues at router, nighthawk 450
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Re: intermittent internet issues at router, nighthawk 450
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more