Reply
Tutor

netgear xr500 firmware 2.3.2.66

Last week I updated to new firmware 2.3.2.66. After that, I keep getting a network connectivity issue; my net keeps getting disconnected and reconnected, and the speed keeps dropping. After this issue, I change the router to a different one, and the net is completely woking even I connected to isp, and they checked everything.

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 10
Aspirant

Re: netgear xr500 firmware 2.3.2.66

in b4 they tell you to check the power cord

Message 2 of 10
NetDuma Partner

Re: netgear xr500 firmware 2.3.2.66

Please try the 3.0 beta and then do a factory reset to start fresh and see if it continues. https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/bd-p/en-home-beta-npg-duma
Message 3 of 10
Tutor

Re: netgear xr500 firmware 2.3.2.66

I updated to new firmware still the connection is unstable keep getting connection issues

Model: XR500|Nighthawk Pro Gaming Router
Message 4 of 10
NetDuma Partner

Re: netgear xr500 firmware 2.3.2.66

Did you do a reset after upgrading? Is it only WiFi or wired devices that are affected?
Message 5 of 10
Tutor

Re: netgear xr500 firmware 2.3.2.66

Yeah, I factory reset after upgrading and connectivity issues happening in both wired and wifi.

Model: XR500|Nighthawk Pro Gaming Router
Message 6 of 10
NetDuma Partner

Re: netgear xr500 firmware 2.3.2.66

Give your devices a reserved LAN IP in LAN Settings and see if that helps please.
Message 7 of 10
Tutor

Re: netgear xr500 firmware 2.3.2.66

The connection is still unstable from my Netgear router losing a lot of speed and getting higher ping in speedtest.net

Message 8 of 10
NetDuma Partner

Re: netgear xr500 firmware 2.3.2.66

If you disable QoS fully in the Anti-Bufferbloat/Congestion Control 3 line option menu do you receive full speeds then?
Message 9 of 10
Tutor

Re: netgear xr500 firmware 2.3.2.66

After resetting 8-10 times now, the connection is stable on verison2.3.2.104 thanks for the help

Message 10 of 10
Top Contributors
Discussion stats
  • 9 replies
  • 695 views
  • 1 kudo
  • 3 in conversation
Announcements