new internet xr500

[hallman0709]

got new internet provider today 

get it all setup to ran in a wall the xr500 will not let login on hard wired but will let me on wifi on the laptop

what can i do to fix it i like the wired connection

thank nick

[Netduma-Fraser]

That's certainly odd. Are you trying to access the interface in the exact same way both times? Are you able to access using any other wired device?